Improve marketing efficiency
Produce more verifiable business results from the same marketing resources.
Outcome measures
CAC, CPA, ROAS and incremental impact where measurable, with explicit costs, revenue, cancellations, window and attribution.
Boundary
Distinguish absolute new-customer volume (Increase new customer acquisition) from efficiency.
Close the advertising feedback loop with CRM outcomes: Supply learning signals closer to business outcomes than clicks.
Optimize conversions by payment value: Use revenue value rather than conversion counts alone as the learning objective.
Reactivate consented customer segments: Reduce spend on irrelevant audiences.
Evaluate outcomes with explicit sources and definitions: Provide evidence for comparing marketing cost and outcomes.
Experiment with audiences, creative and offers: Adjust resource allocation using observed outcomes.
Reconcile customer, touchpoint and transaction identities: Later bookings and purchases are attributed to the customer who arrived from an ad.