LaneyLaney

Start with what you need. Grow as you use it.

Pick AI chat and AI voice plans to match your inquiry volume. One-time setup is set separately by the scope of the build.

Starter

AI chat · 300 sessions a month

190,000KRW / month

Reference price · VAT excluded

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  • Includes 300 sessions a month
  • Laney handles conversations in the website chat and messenger channels.
  • Usage beyond the allowance is charged at the overage rate
  • One-time setup is billed separately

Standard

Recommended

AI chat · 1,500 sessions a month

490,000KRW / month

Reference price · VAT excluded

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  • Includes 1,500 sessions a month
  • Laney handles conversations in the website chat and messenger channels.
  • Usage beyond the allowance is charged at the overage rate
  • One-time setup is billed separately

Pro

AI chat · 3,500 sessions a month

890,000KRW / month

Reference price · VAT excluded

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  • Includes 3,500 sessions a month
  • Laney handles conversations in the website chat and messenger channels.
  • Usage beyond the allowance is charged at the overage rate
  • One-time setup is billed separately
  • Need more? Compare Pro Plus and Business

Compare plans

Monthly list prices and allowances for all five tiers.

TierAI chatMonthlyAI chatIncludedAI voiceMonthlyAI voiceIncluded
Starter190,000 KRW300 sessions90,000 KRW300 min
Standard490,000 KRW1,500 sessions490,000 KRW1,500 min
Pro890,000 KRW3,500 sessions890,000 KRW3,000 min
Pro Plus1,290,000 KRW6,000 sessions1,590,000 KRW6,000 min
Business1,990,000 KRW10,000 sessions3,090,000 KRW12,000 min

All amounts are reference list prices, VAT excluded. Usage beyond the allowance is charged at the overage rate. Changing or adding tiers is confirmed in a separate quote.

Add-ons

Pick only what you need and add it to the monthly fee.

CRM/EMR sync

200,000 KRW / month

Links customer, booking and purchase data between the CRM and external systems.

Marketing operations

200,000 KRW / month

Runs marketing campaigns tied to the inquiries, bookings and purchases in the CRM. We agree the scope of ad accounts and conversion links, creative and campaign management up front. Media spend is not part of the operating fee.

Technical support

300,000 KRW / month

Checks service settings and issues that come up in operation, and helps resolve them. We agree support channels, response times and maintenance scope up front. New builds and custom development are not included.

One-time setup

Build costs paid once at the start. Pick the level that fits each item.

ItemL1StandardL2TailoredL3Custom build
Website build3,000,000 KRWBuilds the website from an existing template, with your content, mobile layouts and the path into consultation.6,000,000 KRWFits the brand, information structure and page templates to the hospital, including content migration and URL and search redirects.9,000,000 KRWDevelops an original design, components and hospital-specific page features.
AI tasks and channels2,000,000 KRWSets up basic AI responses and the supported channels you choose, and connects a supported EMR's authentication, fields, lookups, booking registration and confirmation. Includes basic staff handoff and initial review.6,000,000 KRWCustom branching by department and customer type beyond standard booking confirmation, with chat and phone task rules.8,000,000 KRWDevelops new task actions, approval states and tool combinations.
Consultation data1,000,000 KRWRegisters prepared care, doctor, hours and FAQ data and sets sources and usage rules.6,000,000 KRWOrganizes documents, websites and other sources, reviews duplicates and conflicts, and maps consultation knowledge to common fields.10,000,000 KRWDevelops tools to clean and convert large histories, and data structures shared across and specific to multiple branches.
External system integration—5,000,000 KRWMaps each hospital's customer and booking codes and statuses on existing connections, with the agreed initial sync and review.10,000,000 KRWDevelops new vendor APIs and adapters, write and sync functions, and any CTI interface needed.
Staff handoff and exceptions—2,000,000 KRWSets handoff rules by department, hours and reason, with summaries and open-item tracking.5,000,000 KRWDevelops custom handoff queues, assignment and reassignment, and open-item tracking.

All amounts are reference list prices, VAT excluded. Changing a level or adding an item is confirmed in a separate quote.

Example

AI chat Standard plus AI voice Starter

Based on an actual quote: three standard (L1) builds to start, and a monthly fee covering the AI chat and voice plans plus CRM/EMR sync.

One-time setup

  • Website build L13,000,000
  • AI tasks and channels L12,000,000
  • Consultation data L11,000,000

Total (VAT excluded)6,000,000 KRW

Monthly

  • AI chat · Standard (1,500 sessions/mo)490,000
  • AI voice · Starter (300 minutes/mo)90,000
  • CRM/EMR sync200,000

Total (VAT excluded)780,000 KRW / month

Frequently asked questions

Questions we often get about scope and cost.

Book a consultation

Tell us your channels and booking process, and we'll suggest a setup and quote.

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Do the prices include VAT?

No. Every amount on this page is a reference list price excluding VAT. The final amount is confirmed in a quote after we agree the scope.

What happens if we go over the monthly allowance?

Usage beyond the allowance is charged at the overage rate listed in the quote's product description. If usage keeps growing, moving up a tier may be better, and we look at that together when quoting.

How is the setup cost different from the monthly fee?

Setup is a one-time cost for building the website, AI tasks and consultation data; the monthly fee covers the AI chat and voice plans and add-ons. They are billed separately.

Can we change the setup level later?

Yes. Changing a level or adding an item is confirmed in a separate quote.

How does payment work?

Payment is due within 30 days of the tax invoice.

Is ad spend included in marketing operations?

No. Marketing operations keeps media spend separate from operating fees. The scope of ad accounts, conversion links, creative and campaign management is agreed at the start.